{"id":3,"date":"2026-10-08T20:22:56","date_gmt":"2026-10-08T20:22:56","guid":{"rendered":"http:\/\/brisabikes.com\/?page_id=3"},"modified":"2026-10-27T14:33:50","modified_gmt":"2026-10-27T14:33:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/brisabikes.com\/fr\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Privacy Policy<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Last updated: 27 October 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Who We Are<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Brisa Bikes provides electric bicycle rental and delivery services in Catalonia, Spain.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The data controller is <strong>Victor Gon\u00e7alves de Miranda<\/strong>, operating under the commercial name <strong>Brisa Bikes<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact:<\/strong> <a href=\"mailto:hello@brisabike.com\">hello@brisabike.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our business identification and postal address are available in our Legal Notice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Information We Collect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you make a booking or contact us, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First and last name<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number, when provided or required for delivery<\/li>\n\n\n\n<li>Billing and delivery addresses<\/li>\n\n\n\n<li>Rental dates, number of bicycles and booking details<\/li>\n\n\n\n<li>Payment and transaction information<\/li>\n\n\n\n<li>Messages and enquiries you send us<\/li>\n\n\n\n<li>Relevant equipment handover and return records<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may also process technical information, such as IP addresses, browser information and cookies necessary for website functionality and security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only request information relevant to providing our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Use Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We use personal information to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Process and manage bicycle reservations<\/li>\n\n\n\n<li>Organise delivery and collection<\/li>\n\n\n\n<li>Communicate booking details and changes<\/li>\n\n\n\n<li>Process payments, refunds and invoices<\/li>\n\n\n\n<li>Respond to customer enquiries and complaints<\/li>\n\n\n\n<li>Manage equipment-related incidents or claims<\/li>\n\n\n\n<li>Maintain website security and prevent misuse<\/li>\n\n\n\n<li>Comply with applicable legal and accounting obligations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Legal Basis for Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data on the following legal grounds:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Performance of a contract:<\/strong> To manage reservations and provide rental services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legal obligations:<\/strong> To comply with applicable tax, accounting and other legal requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Legitimate interests:<\/strong> To protect our equipment, respond to enquiries, maintain website security and manage justified claims, subject to applicable privacy protections.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Consent:<\/strong> Where legally required, including for optional cookies or marketing communications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bookings are managed through our WordPress and WooCommerce website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment information is processed according to the payment method selected at checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where an external payment provider, such as Stripe, is enabled, the provider may process payment-related personal information in accordance with its applicable privacy terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Brisa Bikes does not intend to store customers&rsquo; complete payment card details directly on its website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Sharing Your Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell customer personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information may be shared, only where necessary, with service providers supporting our operations, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Website hosting and technical service providers<\/li>\n\n\n\n<li>Payment processing providers<\/li>\n\n\n\n<li>Email and communication services<\/li>\n\n\n\n<li>Professional accounting or legal advisers<\/li>\n\n\n\n<li>Public authorities when required by law<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you choose to contact us through WhatsApp, that communication is also subject to the privacy practices of the messaging provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only share information relevant to the service being provided.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Retention<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We retain personal data only for as long as reasonably necessary for the purposes described in this Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Booking, invoicing and accounting records are retained for the periods required by applicable Spanish legislation, which may include six years for commercial documentation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer enquiries that do not lead to a reservation are retained only as long as necessary to respond and manage reasonable follow-up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information may be retained longer where necessary for a legal claim or another applicable legal obligation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Cookies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies and similar technologies required for essential functions, including shopping carts, reservations and checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any non-essential cookies requiring consent will be subject to the appropriate consent choices.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More information will be available in our separate Cookie Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. International Data Transfers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some external service providers, particularly communication or payment services, may process information outside the European Economic Area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where such transfers are made on our behalf, they must be supported by appropriate safeguards under applicable data protection law. Relevant information about specific providers and safeguards will be made available as required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Your Data Protection Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Under applicable data protection legislation, you may have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access your personal data<\/li>\n\n\n\n<li>Correct inaccurate information<\/li>\n\n\n\n<li>Request deletion of your information<\/li>\n\n\n\n<li>Restrict or object to certain processing<\/li>\n\n\n\n<li>Request data portability where applicable<\/li>\n\n\n\n<li>Withdraw consent where processing is based on consent<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise these rights, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"mailto:hello@brisabike.com\"><strong>hello@brisabike.com<\/strong><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also lodge a complaint with the Spanish Data Protection Authority (AEPD) at <a href=\"http:\/\/www.aepd.es\/\">www.aepd.es<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Data Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to customer information is limited to those who need it to manage our services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy when our services, website functionality or legal requirements change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will be available on this website, with its revision date indicated above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For questions about this Privacy Policy or how your personal data is handled:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Brisa Bikes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:hello@brisabike.com\">hello@brisabike.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 27 October 2026 1. Who We Are Brisa Bikes provides electric bicycle rental and delivery services in Catalonia, Spain. The data controller is Victor Gon\u00e7alves de Miranda, operating under the commercial name Brisa Bikes. Contact: hello@brisabike.com Our business identification and postal address are available in our Legal Notice. 2. Information We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":137,"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/pages\/3\/revisions\/137"}],"wp:attachment":[{"href":"https:\/\/brisabikes.com\/fr\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}